Over the last decade, many firms have outsourced a significant portion of their manufacturing operations to reduce costs and to focus the limited capital available on product development. As a result, the modern supply chain is now increasingly complex, with specialized manufacturing processes distributed across multiple-tiers of a globally distributed supply base.Unfortunately, this increase in supply chain complexity makes it difficult to control product quality across the supply chain.Existing systems and tools designed for a simpler era of manufacturing are inadequate for today’s globally distributed multi-tiered supply chain. A significant percentage of defects now originate in the supply chain. These defects disrupt production, delay shipments, and result in wasted capacity, often making their way to the end customer, resulting in expensive warranty claims, and reputation-damaging recalls.Supply chain professionals across industries are now struggling to deal with the disruption and chaos caused by quality problems originating in the supply chain. Thousands of man-hours are spent each year in the chaos - emails, phone calls, emergency trips to suppliers and customers etc, returned parts, expedites, recalls etc. - caused by defects originating in the supply chain.Session Objective: Supply Chain Managers measure supplier effectiveness in terms of Quality, Cost & Delivery, with the percentage of defective parts received by the buyer as the standard measure of supplier quality. But why wait for failure and the resulting chaos to occur before you determine your supplier’s effectiveness?In this session, you will learn about a comprehensive framework for Supply Chain Quality Control that enables firms to deal with the complexity of the modern supply chain. You will learn how to use this framework to establish the required controls for each part at each tier of the supply chain in order to reduce the risk of defects.We will introduce the key elements of the Supply Chain Quality Control framework with examples of how to use each of these elements, and help you to strengthen your measures of Quality for supplier selection, monitoring, and development.Speaker Bios:Sara Fletcher is currently Director of Product Management for 1factory, Inc. Sara’s career experiences include Industrial Engineering, Manufacturing Management, Program Management, and Quality Control roles across the semiconductor, bio-tech, and solar industries. Sara is an expert on Factory Capacity Planning and Simulation. She holds a BS in Industrial & Systems Engineering from San Jose State University. Nipun Girotra is currently CEO of 1factory, Inc. Prior to founding 1factory, Nipun was head of business operations for the DGS business unit at Novellus Systems, inc. Nipun holds a Bachelors degree in Mechanical Engineering, a Masters degree in Industrial Engineering, and an MBA from The Wharton School at the University of Pennsylvania.  ------Olivia Semanik | olivia.semanik@ismsv.org Customer Service Operations Desk Institute for Supply Management [ISM] - Silicon Valley P.O. Box 32156, San Jose, CA 95152 ISM - Silicon Valley core coverage: Santa Clara County; Fremont, Newark and Union City in Alameda County; Atherton, Belmont, East Palo Alto, Foster City, Menlo Park, Portola Valley, Redwood City, San Carlos, San Mateo and Woodside in San Mateo County; and San Benito, Santa Cruz and Monterey counties.                                   ### ISM Member Rate (Luncheon + Presentation) 55.00 Institute for Supply Management [ISM] - Silicon Valley: Luncheon: 1/23/13 ISM Non Member Rate (Luncheon + Presentation) 65.00 ISM Membership (1 yr from join date) 265.00