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Posted: 10:09 p.m. Friday, June 7, 2013
ROHNERT PARK, Calif. —
Raley's supermarkets is hearing from customers reporting suspicious transactions on their credit and debit cards after company officials realized their computer system was targeted by cyber thieves.Marianne Strange said she shopped at a Rohnert Park Raley's last Tuesday and just hours later someone used her debit card number to make a purchase out of state. Strange said she got her new ATM debit card Friday. It replaced the one she used last week to buy groceries at Raley's. She tells KTVU she received an alert from a company that works with her credit union stating that someone tried to use her card number to charge a $224 purchase at a Walgreens in Ohio. Strange suspects a connection since the Raley's charge and the fraudulent charge were the only ones on her debit card.She said she contacted KTVU after seeing KTVU's initial report Thursday on the cyber-attack against the supermarket chain. "If somebody doesn't check their bank account, before you know it, they're not going to have any money, so it's a horrible rampant thing that's going on," Strange said. Raley's spokeswoman Nicole Townsend said the company was notified last Thursday by a major credit card company that they'd seen some suspicious activity in relation to its network. The supermarket chain operates more than 30 stores in the Bay Area.Raley's said it has heard from customers via Facebook, email and its toll-free customer service phone number reporting fraudulent charges made out of state.Strange said she thought her case was an isolated incident until she saw KTVU's report."I'm a little angry," Strange said. "I think somebody like Raley's, a big company like that, they need to put in steps so it can't happen (again)."Strange said despite what happened, she plans to shop at Raley's again and she will likely use her debit card.But, she said, she'll be checking her accounts online more often.
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