San Jose residents are getting a mailer with their utility bills this week that asks if they have concerns or complaints about the San Jose police and then provides a phone number --and  some officers think it couldn't have come at a worse time.

San Jose's Independent Auditor, Retired Judge LaDoris Cordell, put out the flier.

Cordell said she's required to do outreach, adding this new method reaches far more people than community meetings.

"To reach a million people, it's really mission impossible so we do the best we can and it means we have to think creatively," Cordell said.

But the San Jose Police Officer's Union has raised concerns about why it was sent out this week.

The fliers come as the department faces low morale, a high homicide rate and a dwindling force.

"We have six officers leaving this week, bringing our force dwindling down, less and less every week," said James Gonzales, San Jose Police Officer's Association. "It's kind of odd timing, this would be the item we reach out to residents on."

KTVU asked some San Jose residents what they thought of the mailer.

"I think our police in San Jose do an excellent job so I don't think they have anything to fear really," said I.A. Banks.

"If there is a complaint, somebody has an issue with a police officer, I think citizens typically just complain without having to be prompted," Julie Murotsune said.

On the flip side, people can complement an officer on the San Jose Police Department's homepage.