Posted: 2:16 p.m. Monday, Sept. 19, 2011
For Closed Captioning Concerns Please Contact Our Captioning Hotline
Phone: (510) 874-0592
Email: Closed.Captioning@ktvu.com or Closed.Captioning@kicu.com
We will make every effort to respond to your inquiry within 24 hours or by the end of the next business day.
Written Closed Captioning Complaints Should Be Addressed To The Following:
Mr. Don Thompson, Engineering Operations Manager
2 Jack London Square
Oakland, CA 94607
Phone: (510) 874-0592 Fax: (510) 874-0463
Email: Closed.Captioning@ktvu.com or Closed.Captioning@kicu.com
Before sending a formal written complaint, we recommend you first contact our caption hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.