Bath & Body Works customers, employees brawl over line cutting, Scottsdale Police say

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Bath & Body Works customers, employees brawl over line cutting, Scottsdale Police say

The Scottsdale Police Department says Bath & Body Works employees and customers brawled over line cutting on March 6. The parent company of the brand says it's "deeply concerned" over the incident.

A brawl broke out in a Scottsdale Bath & Body Works on Saturday, March 6 over someone cutting in line, says the Scottsdale Police Department. It was all caught on video.

In a Twitter post, employees and customers are seen fighting at the Fashion Square Mall Bath & Body Works location. The Twitter user says a woman was standing too close to another customer, they started arguing and then employees tried de-escalating the fight.

The fight got worse, however, with employees and customers being thrown to the ground. Police say this incident wasn't related to race and/or wearing a mask, as some Twitter users claimed.

Investigators learned that an argument took place between two groups waiting in line to check out and the confrontation was about where the people were in the checkout line process, which escalated to a physical altercation.

Scottsdale Police identified the suspects being customers, 25-year-old Briana Johnson and her mother-in-law 45-year-old Johlyn O'Daniel.

"Interviews were conducted with witnesses, involved subjects and surveillance video was reviewed by the responding officers. Based on the evidence it was determined probable cause existed for the charging of Johnson and O’Daniel for the misdemeanor offenses of Assault and Disorderly Conduct," stated SPD.

L Brands Communications, the parent company of Bath & Body Works, said in a statement about the incident, "We are deeply concerned by the incident in one of our stores and are currently investigating the matter in partnership with local law enforcement."

We reached out to Fashion Square Mall for a comment on the incident and we have not heard back from them.

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