Panic, chaos heard in North Bay Fire 911 calls

For the first time since last October's deadly North Bay wildfires, CalFire released hours of transcripts, incident reports, dispatch audio and 911 calls that depict panic and confusion during the fire storm.

Feds check up on Palo Alto schools in wake of sex assault scandal: 2 Investigates

Federal attorneys paid a visit to Palo Alto schools Thursday to see how the district is recovering and repairing a tumultuous year marked by a series of campus sex assault scandals uncovered by 2 Investigates.

No criminal charges for San Francisco-based babysitting agency

The California Attorney General's Office has decided not to criminally charge Wondersitter and its owner, Rose Titcomb, after accusations emerged the company failed to pay more than a hundred babysitters for hours they’ve worked. Alleged victims have reported unpaid wages from a dozen different cities nationwide including San Francisco, Seattle, Baltimore and New York. 

Yountville gunman described as soft-spoken, rule-abiding

Albert Wong, 36, was described by his former legal guardian as a law-abiding and soft-spoken person who moved around to different Bay Ares homes as a child. KTVU spoke with Cissy Sherr at her Milbrae home Monday. She says she had known Wong since he was six-years-old when his father would bring him to her home to eat dinner.

Recalls among Uber & Lyft cars pose safety risk on roadways

Millions of unsafe cars are rolling on California highways with unfixed recalls, serious issues or defective parts, according to the latest manufacturer data supplied to Carfax. Of that, a significant percentage of vehicles are registered with rideshare companies like Uber or Lyft, or are a registered city taxi cab.

Update: SF's backlog of bills reducing; contractors getting paid

The newest numbers from the San Francisco Controller’s Office show thousands of unpaid invoices are being processed, reducing the backlog of bills following the rollout of the city’s new financial payment system.

2 INVESTIGATES: Ghost Ship's Derick Almena sends 21-page jailhouse letter to KTVU

The man at the center of the Ghost Ship fire criminal case is defending himself from behind bars once again in a rambling 21-page letter sent to KTVU's 2 Investigates unit. 

San Francisco's big backlog of bills could cost taxpayers

Taxpayers could be forced to foot the bill for interest on thousands of contractor and vendor invoices that have gone unpaid for months because of problems with San Francisco’s new financial system.

BART employees report being kicked, punched, spat on, held hostage

As police continue to investigate assaults and mob-style robberies against riders, attacks on BART employees are also steadily rising.

San Francisco payment system issues causes 4,000 contractor invoices to go unpaid

The city of San Francisco has failed to pay thousands of contractor invoices and left some contractors waiting in excess of seven months for payment.

FBI: CA victims taken for more than $30M in ‘romance scams'

The FBI has a message for those looking for love online this week: watch your wallet. The agency is warning people that so-called “romance scams” have jumped 20 percent, and these types of schemes net some of the biggest financial losses compared to other online crimes.

Surveillance program to catch illegal Oakland dumpers not working, city admits

The City of Oakland spent $100,000 on a pilot surveillance camera program to catch illegal dumpers. The problem is, even as a pilot program, the cameras don’t appear to be working to curb the larger problem.

Report: Nursing home patients over-medicated across U.S.

When 93-year-old Celia Christian from San Ramon first settled into her new nursing home, she started taking medication that caused her to hallucinate and sleep all day. One day, her daughter even got a call that her mother was seeing lady bugs coming from the ceiling. 

Half Moon Bay landlord caught entering tenant's apartment, drinking alcohol

A Half Moon Bay couple caught a man on camera entering their apartment when they weren't’t home, drinking their alcohol, and allowing his dog to urinate on the carpet. And even worse, that man was their own landlord.

'Bugs and errors' in OPD's $6M computer system to track officer misconduct, racial profiling

A federally appointed court monitor tasked with overseeing Oakland police has concluded that the department has spent $6 million on a computer system to track officer conduct, which doesn’t really work.

Edibles: What you need to know so you don't have a bad trip

As marijuana edibles are now legal in California, doctors are worried there will be more overdoses and accidental consumptions, especially by children. To prevent that, laws now mandate that cannabis products containing THC must be sold in smaller doses and the package labeling must reflect that. A KTVU investigation revealed that's not always the case.

Blind man upset with crosswalk upgrades; changes being made in Union City

A man from Union City who is blind said he was caught off guard when the buttons to activate crosswalks in his neighborhood seemed to disappear.

Computer glitch at CSU fails to upload SAT scores making applications incomplete

A computer coding issue is worrying prospective California State University students after their SAT and ACT scores failed to upload and attach to their applications.

Days on the tracks, new BART cars have maintenance issue

BART took two of its 10 new cars out of service Monday, just three days after debuting the new train, KTVU has confirmed. The new 10-car train will now operate as a 8-car train until further notice, according to a spokesperson. This comes after years of problems with the "Fleet of the Future" project and Canadian manufacturer Bombardier.