Hayward approves emergency proclamation to respond to ransomware attack

There was a special meeting to respond to a ransomware attack on the city of Hayward's computers and networks. They say no personal data was compromised but online payments for services such as water and building permits are still unavailable. City manager says there is no disruption to emergency services. An expert shares insight into how attackers operate and why cities who've been hacked may learn from the experience..