Bellagio error may be biggest sportsbook loss for Vegas

LAS VEGAS, NEVADA - JUNE 04: The Fountains of Bellagio launch for the first time since the resort closed on March 17 because of the coronavirus (COVID-19) pandemic on June 4, 2020 in Las Vegas, Nevada. The fountains went off twice twice just before t

The nearly quarter-million dollars in winning wagers reportedly placed at MGM Resorts last Sunday might be the largest sportsbook loss in Las Vegas history on bets made after an event has started.

Seven longtime Las Vegas bookmakers can’t recall a larger loss, the Las Vegas Review-Journal reports. But each oddsmaker has taken hits on past posts and said it’s a fairly common occurrence at books.

According to an ESPN report, Sunday’s bets were allowed to be placed because incorrect start times were posted on some Korean and Chinese baseball games due to a manual entry error.

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Nearly all of the approximately 50 wagers were placed on self-serve kiosks at the Bellagio between 1:30 a.m. and 3 a.m. when the games in question started at 1 a.m. and 2 a.m.

LAS VEGAS, NEVADA - JUNE 01: Chairs are spaced out for social distancing at the BetMGM Sports Book at Bellagio Resort & Casino as the Las Vegas Strip property, which has been closed since March 17 in response to the coronavirus pandemic, prepares

Among the bets was a $250, 10-leg parlay that paid more than $137,100.

The Nevada Gaming Control Board is reportedly investigating the matter. Anytime there is a dispute in excess of $500, the state’s books are required to contact the board, which conducts an investigation and makes a ruling the books must abide by.

“It’s happened to all of us,” Westgate sportsbook director John Murray said. “I think every sportsbook probably since the beginning of time has dealt with this at some point.

“We’ve had past post situations where our employees put in the wrong time or put in the wrong number or they forgot to close something. It’s manual entry and humans are going to make mistakes.”

LAS VEGAS, NEVADA - JUNE 11: Yang Song sanitizes slot machines at Excalibur Hotel & Casino after the Las Vegas Strip property opened for the first time since being closed in mid-March because of the coronavirus (COVID-19) pandemic on June 11, 202

Robert Walker, USBookmaking director of sportsbook operations, is still haunted by getting past-posted during his tenure as MGM Resorts sportsbook director from 1996-2008.

“I still haven’t gotten over some mistakes I made at The Mirage 20 years ago,” he said. “There’s no worse feeling than when you see a bet come across on a game that’s already started.

“I got lit up on some halftimes before. If you don’t manually close out the halftime line, they keep betting it and that’s what they did.”

Walker said a college football bettor once placed a $3,000 halftime wager on Louisiana State late in the fourth quarter, when the bet couldn’t lose.

Gene Koonce (L) from Drake, Colorado, plays craps at the reopening of Bellagio hotel-casino on June 4, 2020, in Las Vegas. Las Vegas casinos threw open their doors today after 11 weeks closed due to coronavirus, with downtown roulette wheels and slot

“Once I saw that bet come across the ticker in the fourth quarter, I was mortified,” he said.

The sportsbook locked out the ticket from cashing while Walker went to the MGM Grand to explain his mistake to the bettor.

“He gave me the story that they didn’t know and they were LSU fans. But yet you’re watching the game,” he said. “But it was 100% my fault. They were guests of the casino, so at that point I sided with them and it was a mistake we had to eat.”

A table game dealer waits for customers at the reopening of Bellagio hotel-casino on June 4, 2020, in Las Vegas. Las Vegas casinos threw open their doors today after 11 weeks closed due to coronavirus, with downtown roulette wheels and slot machines