More long lines and flight disruptions at Southwest Airlines due to computer glitch
(KTVU) - Southwest Airlines passengers are still dealing with delays and cancelations Thursday, because of a major computer glitch that crashed the airline's system Wednesday.
The long waits have frustrated passengers.
The glitch grounded hundreds of planes nationwide, but also affected the Southwest website. Passengers could not log in, book a flight, or check on the status of a flight.
Southwest announced that about 700 flights were disrupted Wednesday.
Although most systems were back online Thursday, Southwest says more than 300 flights have been canceled Thursday. The flights were canceled to "manage lingering flight disruptions across our system."
At the Oakland Airport, lines at the Southwest Airlines counter stretched to outside the airport Thursday morning.
KTVU's Janine De La Vega went to Mineta San Jose International Airport Thursday morning, to see the lingering effects.
As of 6 a.m., Janine reported that Southwest canceled three flights in San Jose, 10 in Oakland, and 9 at SFO.
People are being asked to arrive at the airport some 3 hours before their flight is scheduled to take off.