SANTA CLARA COUNTY, Calif. (KTVU) - The California statewide primary election is about 2.5 weeks away, and already there's been an issue in Santa Clara County.
Tuesday is the deadline to register to vote, and county resident Nancy Kop says she had voted in the past 10 elections, so she became concerned when her ballot hadn't arrived.
Vote by mail ballots went out a few weeks ago, and when Kop called to ask about hers, she was told an employee error trying to resolve a duplication in records caused Kop to be unregistered.
The Registrar's Office says this is the only mistake of this type. However, another county resident, Margaret Ma, says she hasn't received her ballot either.
Ma has lived at the same address for three decades. She checked the California Secretary of State website and saw she was registered to a Vacaville address, where she's never lived.
Officials with the registrar's office say in the first case the problem was caused by the switch over to the $98 million VoteCal centralized voter registration system.
She was mistakenly erased from Santa Clara County instead of her old county.
No matter where you live, it's a good idea to check and make sure you are correctly registered to vote June 5th.