Southwest gifts 25,000 bonus points in apology for holiday travel disruptions

“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.

Bay Area woman, 4 strangers share rental car to Reno after cancelled flight

Jeanette Bueno is back to relaxing at her home in Pleasanton after a holiday travel adventure she’ll never forget. After their flight to Reno was cancelled from Oakland, they rented a car and made the trip together.

Southwest cancels another 2,300 flights, expects normal operations to resume Friday

Southwest was the only airline unable to recover from storm-related delays that began over the weekend when snow, ice and high winds raked portions of the country.

Stranded Southwest passengers exploring alternate travel options

The ripple effect from this week’s slew of canceled Southwest Airlines flights is creating another type of demand – for hotel rooms and rental cars.

Over 100 Southwest flights canceled at Oakland airport as problems remain

More than 100 Southwest Airlines flights were canceled Wednesday at Oakland International Airport as the airline plans to fly a reduced schedule over the next several days, airport and Southwest officials said.

Stranded Southwest passengers renting cars, hotels after chaotic cancelations
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Thousands of people are still stranded due to the Southwest Airlines flight cancelations. Hotels and rental car stores near the San Jose airport say they?re doing what they can to accommodate people.

Airports see lingering cancellations, delays due to winter storms

Winter storm-related cancellations and delays that bogged down holiday travel were lingering on Monday at Bay Area airports, mostly on Southwest Airlines flights.   

TSA says man tried to hide gun parts in peanut butter jars

The man was arrested at JFK Airport and "guaranteed to get a lump of coal from Santa," a TSA spokesperson said.

Sierra Nevada snow season off to best start in decade

State water officials say the Sierra Nevada is experiencing its snowiest start to the winter season in a decade, thanks to a handful of storms that dropped several feet of snow.