PG&E mistakenly notified 120K customers of SF power outage; 1,595 still without power
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SAN FRANCISCO - PG&E mistakenly notified 120,000 San Francisco customers of a power outage Saturday morning, when only about 9,400 customers were without power.
PG&E says the outage began around 9:45 a.m. during a "routine operational procedure" between two utility substations. Initially, 9,400 customers near Golden Gate Park were affected, PG&E said.
By 3 p.m. that number was down to 1,595.
According to PG&E, power is estimated to be restored by 4:30 p.m.
The cause of the outage is under investigation.
120,000 PG&E customers incorrectly notified
When the outage first began, PG&E says its system incorrectly reflected that 120,000 customers were without power, notifying each of those customers.
"This morning, during a routine operational procedure between two San Francisco substations, protective devices activated and that caused an outage," PG&E said. "Due to the fact that two circuits were impacted, the outage notification system rolled up to a larger protective device, which indicated 120,000 customers were without power. That was not correct."
The utility said its notification system was corrected within 30 minutes.
The Source: PG&E